CLAVELSHAY Barn Restaurant in North Petherton near Taunton has this month (October, 2016) scooped two further awards to add to its growing collection of accolades this time at the Bristol Bath and Somerset Tourism Awards.
The award-winning business, which has also just been crowned as the Westcountry’s top restaurant in the Taste of the West Awards and named ‘No. 1 Place to Go’, has now won the Restaurant/Bistro of the Year category silver award, and also scooped a customer service gold award.
Sue Milverton, who co-owns the restaurant with her husband Bill, said: “We’ve now won seven awards this year! We’re thrilled to be winners in these prestigious awards too. This is a direct result of all the effort everyone on the team puts in on a daily basis here at Clavelshay Barn Restaurant. We also owe a great deal to our wonderful diners who give us lots of support and encouragement.
“We pride ourselves on serving up the very best in customer service, use only the highest quality local, seasonal ingredients and have developed a stunning menu thanks to our incredible French chef, Olivier Certain, who has a flair for creating some of the most fabulous food I have ever tasted.
“I was personally nominated in the Unsung Hero award category for customer service and it’s a ringing endorsement of the standards of customer care we operate here to have been crowned a winner in this category.”
The awards ceremony took place last Thursday evening (October 19) at the Double Tree by Hilton, Cadbury House in North Somerset.
The Bristol Bath and Somerset Awards are run by Services for Tourism, who already run tourism awards schemes across Southern England.
Sue and the Clavelshay team will now automatically be considered for matching categories in the South West Tourism Excellence Awards in February 2017 with the chance to go on to represent Bristol, Bath and Somerset at the National VisitEngland Awards later in the year.
The judges were particularly impressed with how Sue looked after a customer who had an accident and had to miss her Sunday lunch booking.
“A 90-year-old lady who often comes to us for Sunday lunch with her family caught her shin on the edge of the car door outside the restaurant and she went to hospital, missing her roast.
“I rang her later to check how she was and Olivier suggested I took her a lunch to her home so she didn’t miss out after spending two hours in A&E. It was the least we could do.”
Clavelshay Barn Restaurant is an award-winning restaurant within a restored and converted 18th century stone barn at the foot of the picturesque Quantock Hills.
“Olivier creates stunning dishes with French flair. His style of cooking is classical French but after living in England for more than 18 years, he has learnt English dishes to an extremely high standard and knows exactly what our diners like to eat.”
The restaurant is set on a family-run farm that produces its own milk, beef, pork, lamb and eggs, which all feature in its top quality and tasty dishes.
Sue added: “At Clavelshay we also strive to use as much produce as possible from the farm and the surrounding countryside. We use our own pork, rose veal, wild rabbit, pigeon, pheasant and our own farm-reared beef on the menu. We have a walled garden where we grow salad leaves, herbs, soft fruit and vegetables. If it is not possible to use our own produce, we only use local suppliers who can provide us with quality local produce which is fully traceable.”
Already this year, Sue and the team have won a top accolade for the best micro business in the Sedgemoor Business Excellence Awards 2016 and a hat trick of Taste of the West awards – a gold award, a Best Restaurant Award and a ‘No. 1 Place to Go’ award.
“We beat 180 other Gold award winners from six counties, from Cornwall to Wiltshire, to win those last two awards, and we’re really representing Somerset. It’s amazing to be named the best restaurant across the whole of the Westcountry. Words can’t describe. Now we’ve got that lovely problem of finding places to display all these awards.”
The restaurant is open in the evenings from Wednesday to Saturday with dinner served from 7pm. It is also open for Sunday lunches from 12noon until 2pm.
For further details, please call 01278 662629 or visit www.clavelshaybarn.co.uk.